Use this page to download useful documents:
We accept a wide range of payment methods, this document gives you details of these.
Account Application Form
If you wish to apply for a Trade Account, you can download the application form here. Once completed, you can either post, email or fax it to us.
Accepting a Quote
If you want to accept a quote that has made-to-order items, we require you to complete our Quotation Acceptance Form at the time of order. By completing this form, it ensures that we have understood your requirements correctly and that you are happy for us to proceed with production.
You can also complete the Quotation Acceptance Form on-line by clicking here. By doing this you can also pay online and you do not need to download and print the manual form.
Returns & Order Cancellations Policy
If you need to cancel an order or return some goods to us, this document sets out our policy
Warranty Terms & Conditions
Our up date Warranty Terms & Conditions and useful information about installation and care of timber products.